In compliance with the reporting obligations contained in artcle 10 of LLaw 34/2002 July 11th of “Servicios de la Sociedad de la Información y del Comercio Electrónico” we declare www.closgalena.com as a website run by Domini de la Cartoixa, S.L.NIF B43615137, REIC-43/23291, RIA-43/23291 and registered office in Camí de la Solana, s/n · 43736 El Molar · Tarragona · Spain.
Domini de la Cartoixa, S.L. disclaims any liability for the information posted on their website and by the lack of availability (falls) from the site which also will make periodic stops for technical maintenance In addition, Domini de la Cartoixa, S.L. reserves the right to change any information that may appear on the website without any forewarning or to inform users of such obligations, assuming as enough with the publication on the website of Domini de la Cartoixa, S.L.
It may happen that the user, from this website, is redirected to third-party websites. Since Domini de la Cartoixa, S.L. cannot always control the content posted by third parties on their websites, it doesn’t assume any responsibility for such content. In any case, Domini de la Cartoixa, S.L. agrees to immediately remove any content that could violate national or international law, morality or public order, proceeding to the immediate withdrawal of the redirection to that website and making sure it gets to the attention of the competent authorities regarding the content in question.
Therefore, Domini de la Cartoixa, S.L. assures the user that in no way will the personal information collected on the website will be transferred, shared, transferred, or sold to any third party.
For the same reasons, the registration process should not be used to enter email addresses of outsiders without the express consent of the persons concerned. www.closgalena.com implements as a practical countermeasure, a mailing list with double opt-in type that requires explicit confirmation by the owner of the email account indicated as subscription address, prior to receiving email communications.
In the event that a user may receive communications from this site without having been previously registered, or without having given their express consent to the register, they could easily unsubscribe using the links provided in the same communication.
Furthermore, users can contact us via the contact form kept on the website, either to communicate what happened or just to request the immediate deletion of their data from our system.
Both 1and1 and MailChimp are attached to the principles of “Safe Harbour” (Safe Harbour), in accordance with Commission Decision 2000/520/EC July 26th, 2000, which makes them entities with an adequate level of protection on the purposes of OLDP.
Google will use this information on our behalf in order to generate statistical information about the use of www.closgalena.com, Google will not associate your IP address with any other data held by Google. Google may also transfer this information to third parties where required to do so by law, or when those third parties process the information on Google’s behalf.
By subscribing to the blog, conducting comments or using the contact form, the user is giving consent to the processing of personal data provided in accordance with the GDPR. Users may exercise their rights under the terms stipulated by the GDPR.
These same actions also involve user’s express consent to the international transfer of data which occurs in terms of the OLDP due to the physical location of the facilities of the suppliers listed above.
The personal data requested in these activities will be included in a file whose purpose is the communication of news concerning www.closgalena.com website. Domini de la Cartoixa, S.L. will act as data controller and responsible of this file. The fields marked with asterisks are mandatory, so that it impossible to carry out the expressed purpose if this data is not provided. You’re further informed of the possibility of exercising the rights listed in the section User’s Rights
In accordance with the provisions of GDPR, users may at any time exercise their rights of access, rectification, cancellation and opposition to Domini de la Cartoixa, S.L.
To facilitate the exercise of these rights is provided in all communications an unsubscribe link which will result in immediate removal of the user’s personal data from our database.
www.closgalena.com grants the user a Creative Commons Attribution-NonCommercial-ShareAlike 3.0 whose exact terms can be found at this link.
Any use not previously authorized by Domini de la Cartoixa, S.L. will be considered a serious breach of the rights of intellectual author’s property.
The designs, logos, text and/or graphics outside Domini de la Cartoixa, S.L. that appear on the website belong to their respective owners being them responsible for any dispute that may arise in respect thereof. In any case, Domini de la Cartoixa, S.L. has the express prior authorization from them.
To make any comments concerning possible breaches of the intellectual property’s rights, as well as anything related to the website content, you can do so via the contact form available on the website.
User name, email and address provided by the user to Domini de la Cartoixa, S.L. are identifier elements enabling access to the website and performance of the purchase; therefore, they shall be considered as personal and non-transferable.
Within twenty-four (24) hours after the purchasing process has been completed, Domini de la Cartoixa, S.L. will send an email confirming the placed order to the email address provided by him/her. The order confirmation sent by Domini de la Cartoixa, S.L. will not be valid as an invoice, but as proof of purchase only. Furthermore, the Customer Service Department of Domini de la Cartoixa, S.L. will send the user the corresponding invoice within less than thirty (30) days from the date of purchase.
Domini de la Cartoixa, S.L. reserves the right to modify at any time the prices shown in the website. The products will be invoiced applying current prices reflected on the website at the moment of registering the order.
To proceed with the payment, the user will have to follow the instructions which, according to each payment method, will be shown on the screen.
The user will have to inform Domini de la Cartoixa, S.L., via an email to firstname.lastname@example.org, of any improper or fraudulent charges to the account provided for buying products in this website as soon as possible so that Domini de la Cartoixa, S.L. can undertake the necessary actions.
Domini de la Cartoixa, S.L. shall not be held responsible for any errors or damages occurred during the delivery when the address provided by the user does not match the delivery address wished by him/her.
In accordance with applicable legislation, the user shall have a maximum of seven (7) working days, from the delivery date to totally or partially withdraw from the purchase of the product.
Following expiry of such a seven (7) working day period, Domini de la Cartoixa S.L. will not accept product returns on the withdrawal right basis.
In the event of withdrawing from a purchase, the user must contact Domini de la Cartoixa, S.L. via email: email@example.com.
In any case, in order to accept the cancellation of the purchase, the following requirements must be fulfilled:
1) The product must be in the same condition as delivered and must keep its original packaging and labelling.
2) Products must be returned in the same box or envelope used in delivery or, failing that, in some similar format which guarantees the return of the product in perfect condition.
3) A copy of the proof of purchase and the delivery note of the products must be included in the package. User shall also indicate the returned products and the reasons thereof. Returned orders should be sent to the following address: DOMINI DE LA CARTOIXA, S.L., Camí de la Solana, s/n · 43736 El Molar · Tarragona · Spain. Delivery costs will be assumed by the user when exercising the right of withdrawal.
(ii) Return of defective products:
Without prejudice to any other rights user may have, the user shall have the right of reimbursement of the price in the case of receiving a defective product or if the products delivered do not correspond to the order made by the user. Alternatively, the user shall be entitled to a credit note, and have delivered, an equal product in perfect conditions.
In the event of returning defective products or products that do not correspond to user’s order back to Domini de la Cartoixa, S.L., the user shall act as established in paragraph (i) above; in such cases, however, the user shall not bear the costs of the returning of these products.
Provided the user followed the procedure set out in paragraph (i) above and has duly satisfied the requirements established in these Terms and Conditions, Domini de la Cartoixa, S.L. shall refund the price paid for returned products that are defective or do not correspond to the order made by the user, as provided in paragraph (iii) below.
(iii) Refund of the products price to the user:
Provided that that user followed the procedures set out in these Terms and Conditions and has fulfilled the requirements established in them, Domini de la Cartoixa, S.L. will refund the price paid by the user for products returned. In the event that a refund is made in respect of the user’s right of withdrawal described in paragraph (i) Domini de la Cartoixa, S.L. shall not pay nor will face the costs and/or return costs.
The user will not have the right to be refunded for the returned products if they are not in the same condition they were delivered, or in the case that the requirements of the Terms and Conditions are not fulfilled.
Partial returns of an order shall be refunded with the price in accordance with the product/s actually returned.
Domini de la Cartoixa will manage the order’s price refund by the same payment system used by the user to purchase the products within thirty (30) days from the reception of the returned order, and once Domini de la Cartoixa, S.L. has verified that the products meet the return requirements described in paragraphs (i) and (ii) above. The request for the return of the price in the user’s account will depend on the bank entity.
For the remaining cases not expressly regulated in these Terms and Conditions, the user’s communications to Domini de la Cartoixa, S.L. will be forwarded to the address indicated in the First Condition. Such communication shall be in writing and through a system allowing to see the content and receipt of the relevant communication by Domini de la Cartoixa, S.L.
In the event that any dispute or claim were to arise between the parties hereto concerning the fulfilment or contents of these Terms and Conditions, the parties shall abide by the competent courts and tribunals in accordance with the applicable law.